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Essential Waves
Our unique framework guarantees optimal, uninterrupted services across your IT landscape.

Focus on business optimization and innovation with our Application Managed Services. With multiple applications across your IT landscape, maintenance cost increases with more complexities.

 

With our flexible models customized to your operations, we become an extension to your internal team providing value driven application management services on Enhancements, Performance Optimization, Troubleshooting, Monitoring, and much more.

  • Our governance model, identifying opportunities to optimize, Continuous Improvement Plan and processes ensure the engagement reaches Service Maturity phase in a very short time.

  • We manage client applications and technology infrastructure including, ERP systems, custom applications, portals, system integrations, mobile apps, Enterprise applications like CRM and SRM.

  • Our services excel beyond SLAs with our Unique AMS framework. Our Support layers include Application Support, Business Process Support and Customer Support.

Value Proposition: Minimize IT downtime and maximize business uptime
Consultant skill level changes + Ticket category SLA + Avg. Resolution Time + Ticket Ageing Metrics = Business Uptime

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